AI Receptionist: Now Books Directly into Dentally (Coming Soon!)
If you've been following our recent insights on the hidden cost of missed calls, you'll already know that UK dental practices are losing an average of £15,984 annually just from callback inefficiencies. You'll also know that your receptionist is spending nearly a full working week every month playing phone tag with patients.
Today, we're excited to announce a breakthrough that doesn't just solve these problems—it completely transforms how your practice handles patient scheduling.
Introducing: Super Kit AI's Direct Dentally Integration
For the first time, your AI receptionist can now book appointments directly into your Dentally calendar, offer real-time availability to patients, and handle cancellations—all without a single human touch. And it's only weeks away!
Beyond Answering Calls: True Appointment Management
Previous AI phone systems could take messages and gather information, but they still required your human staff to cross-reference availability, make return calls, and manually input bookings. That's not automation—that's just expensive digital note-taking.
Our Dentally integration changes everything.
Here's what your AI receptionist can now do automatically:
Real-Time Calendar Access
Your AI instantly sees your Dentally calendar exactly as your receptionist does. When a patient calls asking for a check-up appointment, the AI doesn't say "someone will call you back." Instead, it says: "I can see Dr. Smith has availability next Tuesday at 2:30 PM, Wednesday at 10 AM, or Friday at 3:15 PM. Which works best for you?"
Instant Booking Confirmation
The patient chooses their preferred slot, and within seconds, the appointment appears in your Dentally system—complete with patient details, contact information, and appointment type. Your receptionist finds a perfectly organized calendar when they arrive the next morning, with zero manual input required.
Intelligent Scheduling Logic
The AI understands your practice's booking rules. It knows that check-ups need 30 minutes, root canals need 90 minutes, and that Dr. Smith doesn't work Fridays. It automatically offers only appropriate time slots, preventing the scheduling conflicts that cause headaches for your team.
24/7 Availability
Patients don't just call during business hours. They call when they remember at 8 PM on Sunday, or during their lunch break when you're fully booked with patients. Now those calls convert into bookings instead of becoming tomorrow's callback pile.
The Receptionist Relief You've Been Waiting For
Remember those 100-150 monthly callbacks we discussed in our previous article? Here's how the Dentally integration eliminates most of them:
No More Cross-Referencing
Your receptionist used to juggle three screens: the phone system, the patient management system, and the calendar. Now the AI handles all the cross-referencing automatically. When Mrs. Johnson calls to reschedule, the AI finds her existing appointment, offers alternative times based on real availability, and updates everything instantly.
Automatic Cancellation Management
When patients need to cancel, they can do so immediately without waiting for business hours or playing phone tag. The AI confirms the cancellation, updates Dentally, and can even offer to reschedule on the same call. Those cancelled slots become available for other patients instantly.
Patient History Awareness
The integration doesn't just see your calendar—it understands patient context from Dentally. The AI knows if someone is a new patient requiring a longer appointment, if they typically prefer morning slots, or if they have specific treatment sequences that need coordinating.
Real-World Impact: What This Means for Your Practice
For Your Patients
Instant scheduling during their convenient time, not yours
No waiting for callbacks that might never come
24/7 access to reschedule or cancel without guilt
Consistent, patient service every single call
For Your Receptionist
Dramatically reduced callback volume (most scheduling handled automatically)
No more manual calendar checking during patient interactions
Elimination of double-booking errors (AI never overlooks conflicts)
Focus on complex patient needs rather than routine scheduling
For Your Practice
Capture appointments outside business hours that previously went to competitors
Reduce no-shows through easier rescheduling options
Improve patient satisfaction with instant service
Maximize calendar efficiency with intelligent slot allocation
The Technical Magic Behind the Scenes
You don't need to understand the technical complexity, but here's what happens when a patient calls:
AI answers professionally with your practice's custom greeting
Patient requests an appointment for a routine check-up
AI queries Dentally in real-time for Dr. Smith's availability
AI offers specific time slots based on appointment type and duration requirements
Patient selects preferred time
AI creates appointment in Dentally with full patient details
Confirmation details sent automatically to patient via SMS or email
Your receptionist sees completed booking the next morning
Total time: Under 3 minutes. Human involvement: Zero.
Implementation: Simpler Than You Think
We know that practice management system integrations can be complex and disruptive. That's why we've designed our Dentally integration to be seamless:
No disruption to existing workflows - your team continues using Dentally exactly as before
Secure data handling - all integrations meet NHS digital standards
Custom configuration - we adapt to your specific booking rules and preferences
Full training included - though your team will find little has changed from their perspective
The Future of Dental Reception
This integration represents more than just a new feature—it's a fundamental shift in how dental practices can operate. Your AI receptionist isn't replacing human judgment and care; it's handling the routine, time-consuming tasks that prevent your human team from delivering exceptional patient experiences.
Your receptionist becomes free to focus on what humans do best: providing empathetic support to anxious patients, handling complex insurance queries, coordinating treatment plans, and building the personal relationships that keep patients loyal to your practice.
Ready to Transform Your Practice?
The Dentally integration is rolling out to existing Super Kit AI clients first, with general availability coming soon. If you're already using our AI receptionist, contact us to join the integration program.
If you're new to Super Kit AI, now is the perfect time to see how our complete solution—Voice AI, intelligent chatbots, and integrated CRM systems—can eliminate the callback chaos described in our previous analysis while providing your patients with the instant, professional service they expect.
The question isn't whether AI will transform dental practice management—it's whether your practice will lead the transformation or follow behind.
Super Kit AI's Dentally integration is currently in beta testing with select practices. Contact us to learn about early access opportunities and see how our complete suite of AI tools can revolutionize your patient communication and scheduling workflow.
